FREE Returns & Exchanges
This is our Don't Worry Party Happy Guarantee...
We want you to be 100% satisfied with your purchase. If you aren't, we'll be glad to exchange or refund an item you've ordered, up to 60 days from the date of purchase.
For any order placed with the US, and US territories, exchanges and returns are FREE! For all returns, you will be refunded in full for the original cost of your items, excluding shipping charges. Exchanges will be shipped back to you via standard shipping service for no charge. If you need expedited exchange service please contact us (handy-dandy Contact Us form right on this page!)
Ready? You'll need your order number and zip code, then head on over to the Returns & Exchanges portal!
If you are located outside the US, unfortunately we aren't able to offer exchanges and returns for free. However, all the other good stipulations apply! Just send the items back to us, and we'll refund you, or ship out any items you need exchanged.
Questions? Special needs? Rush situations? Just contact us first and we'll be happy to help you out!
Now, here's all the fine print: this return & exchange policy does not apply to custom orders, items not in their original condition, or items that have been modified at the customer's request. Please ship your order back with the same care that it was shipped to you. Finally, shipping charges are non-refundable.